If you recently lost your temper or became flustered and behaved in a way that bothers you - or you said things you should not have said - you have to forgive yourself. You're under a lot of pressure, and you really do have good intentions. You may not know how to handle a recurring situation that tests your patience and your skills. You can do better, but you'll need to learn more to be the absolute best you can be when this situation arises again. The bottom line, though, is that you care. That is obvious, and that's what's most important.
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